XYZ軟體急先鋒 http://83.to/twvcd HEAT Service and Support V8.0 英文光碟正式版(桌面軟體應用與市場服務的整合的軟體)

XYZ軟體急先鋒
HEAT Service and Support V8.0 英文光碟正式版(桌面軟體應用與市場服務的整合的軟體)


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軟體名稱:HEAT Service and Support V8.0 英文光碟正式版(桌面軟體應用與市場服務的整合的軟體)
語系版本:英文版
光碟片數:單片裝
破解說明:
系統支援:WIN 9x/WIN ME/WIN NT/WIN 2000/WIN XP/WIN 2003
軟體類型:桌面軟體應用與市場服務的整合的軟體
硬體需求:PC
更新日期:2004/3/27
官方網站:http://www.frontrange.com/heat/heat64.asp
中文網站:http://www.frontrange.com/heat/heat64.asp
軟體簡介:
銷售價格:80
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破解說明:安裝前，請先詳閱光碟\CRACK\目錄下的安裝說明。



軟體簡介:

HEAT Service and Support V8.0 英文光碟正式版(桌面軟體應用與市場服務的整合的軟體)


內容說明:
    
    10多年來，Heat已成為世界服務與支援軟體的行業標準，是最複雜的將桌面軟體應
    用與市場服務的整合的軟體，它可助您控制您的服務與支援事件。

軟體特色：
    * HEAT Quick Start Wizard: 快速、方便地應用桌面系統至業務環境
    * Call Logging: 提供所有需要的工具，來記錄和跟蹤電話，解決問題
　　* Business Process Automation Module: 創建自動操作與增加規則。通過嚮導界
      面來自動處理業務過程及監控系統。NDW STUDIO.
    * Auto Ticket Generator: 通過MAPI，VIM與POP3自動生成新的呼叫，還可自動回
      復呼叫
　　* HEAT Answer Wizard: 提供200多種定制的報告，回復關鍵的業務問題
    * HEAT ManagerÆs Console: 圖形顯示服務與支援中心狀態
    * iHEAT: 使技術員可遠端管理Heat系統

    For more than 10 years, HEAT has been the worldwide standard
    for service and support software. Customers and analysts alike
    agree that HEAT is the most comprehensive suite of help desk 
    software available on the market today. In fact, HEAT has 
    received the coveted Users Choice Award for three consecutive years.

    Key Features:
    - HEAT Quick Start Wizard?
      Tailors the system to your business environment quickly and easily.	
    - Call Logging
      Provides all the tools necessary to log and track 100% of your calls
      and resolve them more quickly than ever before. 	
    - Business Process Automation Module?(BPAM)
      Allows you to create automation and escalation rules easily and intuitively.
      Automates many business processes and monitors the system for problem issues
      using a wizard-like interface. 	
    - Auto Ticket Generator
      Automatically creates new call tickets and updates existing call tickets via
      a variety of sources, including MAPI (i.e. Outlook, GroupWise, etc.), VIM 
      (i.e. Lotus Notes) and POP3. Additionally, Auto Ticket Generator can 
      automatically respond to requests for call ticket information and status. 	
    - HEAT Answer Wizard?
      Provides easy selection from more than 200 predefined reports, which provide 
      answers to key business questions.	
    - HEAT Manager𠏋 Console?
      Monitors key metrics and graphically illustrates service and support centre 
      status at-a-glance.

　

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